automation.engineer

AlterCall / Sales visibility / System 04 of 06

2021Recorded work

Sales funnel and daily KPI visibility

Give the sales team a daily view of registrations, course engagement, appointments, sales and collected cash, with a clear source for each measure.

Noah’s contribution
Noah developed and documented reporting workflows and described building the sales dashboard with a collaborator.
Historical stage
Historical collaborative dashboard and configured course-KPI walkthrough
Part of the business
AlterCall overview ↗
Tools across the recorded versions
  • Google Sheets
  • Make / Integromat
  • Stripe
  • Close
  • GoHighLevel
  • Kajabi
  • Zapier
  • Lucidchart
Inside this system
  1. Workflow
  2. Key records
  3. Give the sales funnel distinct milestones
  4. Make the source of a number discoverable
  5. Separate payment cash from a sale’s modeled value
  6. Bring human feedback into the same operating view
  7. Other systems in this business

The workflow

The handoffs
inside the work.

Follow the main path and its branches. Select a step for context; the account below explains what was built, tested or planned.

  • Registration, start and bookings
    Separate scenarios supply course, discovery and qualifying closing-call milestones.
  • Successful payment intent
    Successful Stripe payment events supply the daily collected-cash path.
  • Subscription or one-time sale
    Invoice and subscription data determine the amount on the modeled sales path.
  • Human qualification feedback
    The daily form supplies qualified and unqualified link counts.
  • Find today’s tracking row
    Each event selects the dated record and the specific counter it updates.
  • Convert collected cash
    Convert Stripe minor units and add actual received payment amounts.
  • Calculate modeled sale value
    Branch between recurring amount × required payments and the one-time amount.
  • Extract qualification counts
    Read the form’s supplied qualified and unqualified values for immediate updates.
  • Daily KPI tracking sheet
    Keep distinct funnel counts, collected cash, modeled sales and qualification measures.
  • Setter and closer visibility
    Review appointments, attendance and sales activity in the collaborative dashboard.
  • Trace the source workflow
    Column headers and linked process documentation show where each measure comes from.

Key records

The information
that carries forward.

How the information connects
RecordInformationPurpose
Daily tracking rowDate, registrations, starts, bookings, qualification and financial fieldsCompare stages without collapsing them into one total.
Sales activityConversations, appointments set/held, reschedules and no-showsUnderstand the sales handoff and appointment outcomes.
Payment-derived amountsSuccessful cash amount and separately modeled contract valueDistinguish money received from the value attributed to a sale.

Inside the system / 01

Give the sales funnel distinct milestones

The dashboard separated outreach conversations, appointments set, appointments held, reschedules and no-shows. Setters and closers had their own views, alongside entry routes such as free courses and webinars.

Noah built the dashboard with a collaborator. Separate automated updates supplied daily registration, course-start, discovery-booking, closing-booking and qualification counts, keeping each milestone distinct.

Inside the system / 02

Make the source of a number discoverable

The tracking sheet used a dated daily record. A scenario found today’s row and incremented the relevant field when its event occurred. Form registration contributed to the registration counter; a course-start event updated started courses; discovery and closing bookings had their own paths and conditions.

The column headings linked back to the scenario responsible for each measure. A Lucidchart diagram also linked the scenarios, sheets, GoHighLevel workflows and Zaps in their general order. That gave a maintainer a route from a visible number to the automation that produced it.

Inside the system / 03

Separate payment cash from a sale’s modeled value

The financial paths distinguished successful payments from the larger value attached to a sale. Successful Stripe payment intents contributed cash received for the day. Stripe’s minor-unit amounts were converted before being added to the spreadsheet totals.

For subscription sales, the walkthrough calculated a modeled total by multiplying the recurring amount by the number of required payments. One-time payments followed a separate amount path. That modeled contract value described expected payments; it was not the same as cash already collected, and it was not an accounting determination of recognized revenue.

Inside the system / 04

Bring human feedback into the same operating view

The daily feedback form supplied qualified and unqualified link counts. The walkthrough described moving those updates from a midnight batch to immediate processing. That connected human qualification activity with the event-generated course and booking measures.

The contribution was a daily operating view with distinct measures and traceable sources. It was not an audited financial system; concurrent-update handling, full financial reconciliation and quantified sales improvement were not established.

Within AlterCall

Other parts
of the operation.